Where Confidence Meets Convenience
Empowering beauty essentials that support confidence, self-love, and feeling comfortable in your own skin.
Aussies Are Loving These
Frequently Asked Questions
How can I get in contact with Royal Snow & Co?
If you would like to get in touch with our support team, please contact us via our “Contact Us” page on our website header. You can also use the chat box in the bottom left corner. One of our friendly staff members will assist you within 24-48 hours.
Where are you located?
Our head office is located in Melbourne, Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
Our Mission
At Royal Snow and Co, our mission is to empower Australian women to feel beautiful, confident, and comfortable in their own skin. We curate effective and accessible beauty solutions that smooth, lift, and enhance, helping women rediscover self love, body confidence, and everyday joy.
Fast, Free & Secure Shipping Australia Wide
We believe feeling confident should never have to wait. That is why we offer fast and free shipping Australia wide. Your beauty essentials are packed with care and delivered straight to your door so you can start feeling your best sooner.